Maha Berjaya Frozen Food Sdn Bhd has a strict no-return policy for all frozen meat products purchased from our website or retail stores. We allow for exceptions only if the wrong product was delivered, packed incorrectly, the purchased quantity differs from the received product, and/ or is out of date or expired. Furthermore, the product is not eligible for return if it has been cooked. Customers must return the product in its original condition, with proof of purchase and a valid receipt. Returns within 2 days of purchase will be eligible for a full refund, inclusive of original shipping costs.